FAQ

Have questions before placing your order? Here’s everything you need to know about shopping with Warezupply.

General Questions

  • Is Warezupply a trusted store?

    Yes. Warezupply is an online store focused on providing a simple, reliable shopping experience with carefully selected products and responsive customer support.

  • Do you have a physical store?

    Warezupply operates primarily online to offer a more efficient and streamlined experience.

  • Why choose Warezupply?

    We focus on offering a curated selection of products, fast delivery, and clear communication so you can shop with confidence.

Products Information

  • Are your products authentic?

    All clothing items sold by Warezupply are original products sourced from trusted distributors. Footwear items, including sneakers and sandals, are offered as independent retail selections and are not affiliated with or authorized by any brand.

  • Why do some products reference well-known styles?

    Some footwear items are inspired by popular styles. Any brand references are used strictly for identification and style purposes only.

  • Will the product look exactly like the photos?

    We do our best to display products as accurately as possible. Slight variations in color or appearance may occur due to lighting or screen settings.

  • What sizes do you offer?

    Sizes vary by product. Please refer to the size options available on each product page before purchasing.

Shipping & Delivery

  • How much is shipping?

    Shipping is completely free on all orders.

  • How long does shipping take?

    Orders are typically delivered within 10–12 business days. In many cases, orders may arrive sooner depending on location and carrier.

  • Where do you ship to?

    We currently ship to the United States and selected regions. Shipping availability will be shown at checkout.
  • How can I track my order?

    Once your order is shipped, you will receive a tracking number via email.

  • Will I have to pay customs or additional fees?

    In most cases, no additional fees are required. Any applicable fees depend on your local regulations.

Returns & Exchanges

  • What if the product doesn’t fit me?

    We offer size exchanges for footwear. Contact us within 14 days of receiving your order to request an exchange.

  • Can I return my order?

    Yes. You may request a return within 14 days of receiving your order, as long as the item is unworn, unused, and in its original condition.

  • Do you offer refunds?

    Yes. Refunds are issued once the returned item is received and inspected.

  • How long do refunds take?

    Refunds are processed within 10 business days after approval. Your bank may take additional time to reflect the transaction.

Orders & Payments

  • What payment methods do you accept?

    We accept major credit and debit cards, as well as other secure payment methods available at checkout.

  • Can I cancel or change my order?

    Orders are processed quickly. If you need to make changes, contact us immediately. We cannot guarantee modifications once the order is processed.

  • Will I receive an order confirmation?

    Yes. Once your order is placed, you will receive a confirmation email with your order details.

Customer Support

  • How can I contact Warezupply?

    You can reach us via email at info@warezupplypr.com or through WhatsApp during business hours.

  • What are your support hours?

    Monday to Saturday, 9:00 AM – 6:00 PM.

  • How fast do you respond?

    Most inquiries are answered within 24 hours.

Still have questions?

Contact us at info@warezupplypr.com or via WhatsApp. We’re here to help.